Inquiries

You can send all inquires to our company from this page. Inquiries will be answered directly by the departments concerned, but answers may take time to reach you. Sometimes, depending on their nature, inquiries may be answered directly by telephone or facsimile. Inquiries received on non-working days will be processed from the following working day onward.

Privacy Policy

To protect the privacy of users, this Website handles personal information according to the following policy:

1. ①Management of personal information
   This Website observes the laws and regulations and other codes of practice in Japan related to the protection of the personal information of users. It places strict controls on personal information provided by users of this Website, constantly reviews the system, and prevents illegal access as well as the loss, wrong use, and alteration of the information.
2. ②Purpose of collection and scope of use
   This Website does not collect any personal information without the prior consent of those concerned. In principle, personal information provided by users of this site will not be used for purposes other than the following:
   
   • -To dispatch goods, documents required letters of invitation and information.
   • -To dispatch letters of invitation and information by e-mail.
   • -To collect data or take statistics in such a manner those individuals can not be identified.
   Further, in cases where personal information is used for purposes other than those for which it was originally collected, it will be used only after those concerned have given prior consent. Personal information may be disclosed, however, upon requests that are made after proper legal process.
3. ③Provision of personal information
   This Website does not sell, transfer, or provide personal information provided by users of this site to any third party, except for the following purposes:
   
   • -To commission the service of dispatching goods, documents required letters of invitation and information to a mailing agent.
   • -To commission the service of creation, development, management, and operation of this Website to an external agent.
   • -To publish the results of data collection or statistics work performed in such a manner that individuals can not be identified.
   When commissioning services to a mailing agent and an external agent as mentioned above, we require that they sign a nondisclosure agreement and exercise strict and appropriate control and direction of their handling of personal information.
4. ④Accuracy of personal information
   If you would like to check, correct, or delete the personal information you have provided,
   please contact us. We will handle all requests to the best of our ability.